February 3, 2005

The National Data Center (NDC) takes your privacy seriously. Please read the following to learn more about our privacy policy.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.

What This Privacy Policy Covers
This policy covers how NDC treats personal information that NDC collects and receives, including information related to your past use of NDC products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that NDC does not own or control, or to people that NDC does not employ or manage.

Information Collection and Use
General
NDC collects personal information when you register with NDC, when you use NDC products or services, when you visit NDC pages. NDC may combine information about you that we have with information we obtain from business partners or other companies.

When you register we ask for information such as your name, email address, socail security number, as well as your case number. Once you register with NDC and sign in to our services, you are not anonymous to us.

NDC collects information about your transactions with us and automatically receives and records information on our server logs from your browser, including your IP address, NDC cookie information, and the page you request.

NDC uses information for the following general purposes: to fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Children
NDC DOES NOT allow childern under the age of 18 to access our website for any purposes without parental consent. All information on of our site is personal and confidential pertaining to Chapter 13 Bankruptcy cases, and therefore irrelevant to children under the age of 18 years old.
Information Sharing and Disclosure

Information Sharing and Disclosure
NDC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with NDC under confidentiality agreements. These companies may use your personal information to help NDC communicate with you about offers from NDC and our marketing partners. However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of NDC's terms of use, or as otherwise required by law.

We transfer information about you if NDC is acquired by or merged with another company. In this event, NDC will notify you before information about you is transferred and becomes subject to a different privacy policy.


Cookies
NDC may set and access NDC cookies on your computer for login and authentication purposes. In the case that we use cookies for secured login you MUST have cookies enabled on your browser so as to allow athentication.

Your Ability to Edit and Delete Your Account Information and Preferences
Creditors
For security purposes we DO NOT allow you to modify any account information on our website. Shall you wish to change your user name, passowrd, or any other account information please contact NDC at (707) 938.3639

Debtors
For security purposes we DO NOT allow you to modify any account information on our website. Shall you wish to change your user name, passowrd, or any other account information please contact NDC at (707) 938.3639If you feel that there is an error with any of your account information please contact your Trustee to clarify the problem. The NDC DOES NOT have access to modify case information - that can only be done through your local Trustee's Office.

Trustees
You can edit your NDC Account Information, including your name, business address, telephone number, and Office website URL at anytime, provided that you have an appropriate user ID and password.


Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Your NDC Account Information is password-protected.
In certain areas NDC uses industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy
NDC may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your NDC account or by placing a prominent notice on our site.

Questions and Suggestions
If you have questions or suggestions, please complete a feedback form or you can contact us at:

National Data Center
Customer Care - Privacy Policy Issues
Post Office Box 2004
Sonoma, CA 95476
(707) 938.3639

 



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